Frequently asked questions

Create an account, buy the credits you want at the studio you want, then choose your class and time on the schedule. Pick your spot and book — you will get an email confirming it.

Yes. New members start with 3 classes from £25. Create an account, buy the intro offer on the pricing page, then book any classes that suit you.

Ten minutes before your class starts. That gives you time to check in, put your things away and meet your instructor.

Any earlier and a class may still be running with the doors locked. Classes start promptly — the safety briefing and warm-up begin straight away, which is why we cannot let anyone in late.

Cancel more than 12 hours before your class, through the app or the website, and there is no charge.

Inside 12 hours the class is charged for. See our terms for exactly how that is applied.

Something you can move in, and water.

Grip socks are required for all reformer classes. If you do not own a pair, you can buy them at the studio for £20 or with reward points. Socks are required for barre, and towels for all hot classes — those can be bought or hired on site for £1.

Sixteen for standard reformer classes. Dynamic and Bounce are eighteen and over.

Yes. A basic level of fitness helps but is not needed, and this is the class people come to after years of not training.

The resistance is set by the springs, so the same exercise can be gentle or hard depending on how your machine is set up — and yours is set up for you.

Embrace is our dedicated pre and post natal class, on both reformer and tower.

Foundations and Signature are also suitable, but tell the instructor you are pregnant before class starts. We do not recommend Dynamic, Bounce or Barre, which are too intense for pre or post natal.

Usually yes, and reformer is often recommended for exactly that reason — but tell your instructor before class, not during. If you are under the care of a physio, check with them first.

We cannot admit anyone once class has started. The safety briefing and warm-up happen in the first few minutes, and going onto a reformer without them is not safe.

If you are not going to make it, cancel as early as you can.

Yes, verified through Student Beans. See our student discount page for how to claim it.

Foundations is built for complete beginners and covers the fundamentals of the reformer — how the carriage moves, what the springs do, and how to set yourself up safely. Signature suits you once you have some pilates or general fitness experience.

Every class has beginners in it, and the instructor sets each person up individually, so you will not be the only new face in the room.

A sprung carriage that slides along a frame, with straps and a footbar. Resistance comes from changing the spring tension rather than from a stack of weights, so the load is adjusted for the person on the machine.

It re-aligns, reshapes and strengthens the whole body, and improves the mobility and stability of your joints.

Spring by spring, on your own carriage. Your instructor will tell you which springs to use for each exercise and adjust them with you as the class goes on.

This is why a first-timer and someone ten years in can work side by side in the same class, each at their own load.

Foundations if you are new to the reformer. Signature if you have some pilates or fitness experience and want a balanced full-body class.

Dynamic Fitness, Dynamic Tempo and Strength are general-level classes — you can take them at any point, but we would encourage starting with Foundations or Signature so the basics are in place first.

It depends on the class. Embrace Reformer is our dedicated pre and post natal class and is suitable at all stages of pregnancy, whether or not you have used a reformer before. Foundations is also suitable.

Signature welcomes pre and post natal clients who have previous reformer experience; if you are new to reformer and pregnant, start with Foundations or book a 1:1 modifications session.

Dynamic Fitness, Dynamic Tempo, Strength and Bounce are not suitable in pregnancy. Always tell your instructor before class starts.

Dynamic Fitness is fast-paced and full-body: higher repetitions, targeted muscle work and an energising cardio finisher.

Dynamic Tempo is music-led, where the rhythm drives the movement — each section builds energy and keeps you flowing to the beat while building strength and stability.

Both are general-level and neither is suitable in pregnancy.

Yes — grip socks are required for all reformer classes. If you forget yours, we sell them at reception for £20, or you can use your R|C reward points.

Run Club is free to book and open to all abilities. It runs weekly from the Lansdowne Place studio in Hove, with R|C and ROX.

Between 3 and 7km, depending on the session. There are sessions for building a base and sessions for chasing a personal best.

Every session blends running with strength work, and covers form, breathing and stride. No one gets left behind.

Running shoes and something comfortable to run in. Sessions start and finish at the Lansdowne Place studio in Hove, so you can leave your things there.

Toilets, showers, changing rooms and lockers, with hair dryers, hair straighteners and toiletries in the changing rooms.

We have multiple studio locations, so it’s important to check which studio your class is booked at before you arrive.

You can find your studio location in your booking confirmation. You can also check the class details on our website, where you’ll find a map and directions to the correct studio.

Always check your booking before heading to class to make sure you’re going to the right location.

If you’re still unsure, please get in touch with us and we’ll be happy to help!

Toilets, showers, changing rooms and lockers, with toiletries available in the changing rooms.

Toilets, and space to leave your bag and shoes. Call the studio if you need to know more before you book.

Toilets, and space to leave your bag and shoes.

Toilets and toiletries at both Church Road and Lansdowne Place, and space to leave your bag and shoes. Changing rooms are at Lansdowne Place.

There are no showers at either studio. If you would like to shower after class, you can use the facilities at ROX Life on Western Road at no charge.

Yes. Showers and changing areas, stocked with Cowshed toiletries.

Yes, and it is encouraged. Book as a small group — up to three people per timeslot, with a maximum of six in the space at once.

Yes, free of charge up to 12 hours before. The same window as a class.

No. Sessions are open to everyone. Reformer Collective and ROX members get a discount.

Between 5 and 8°C. They are designed to challenge you, but always within safe and supported limits.

Through the app or this site, the same as a class. Book ahead — sessions are limited to six people at a time.

Sixty minutes. You are welcome to stay and use the showers afterwards.

Most people can use it safely. If you have a heart condition, very high or low blood pressure, or any other medical concern, check with your doctor first.

Recovery Room is not suitable if you are pregnant.

There is no single right way. The team can talk you through the protocols we recommend, whether you are after recovery, immune support or simply somewhere quiet to sit.

A space dedicated to contrast therapy — infrared sauna and cold plunge — at 52 Lansdowne Place, Hove. Sessions are open to everyone, and Reformer Collective and ROX members get a discount.

Swimwear and a towel. Cowshed toiletries and the basics for freshening up are in the showers.

Our infrared saunas run between 55 and 65°C — gentler than a traditional dry sauna, but the heat penetrates further.